trezor.io/start is the official onboarding page designed to walk new Trezor owners through every essential step: verifying device integrity, installing the Trezor Suite companion application, creating a PIN, and securely recording your recovery seed. The page focuses on the core principle of cold storage — keep private keys offline and verify actions on the physical device — and translates that principle into practical steps you can follow without prior experience.
The setup flow emphasizes verification and minimal trust: inspect packaging for tamper evidence, use only the official Suite to initialize, and never type or photograph your recovery seed. During setup you will be prompted to write down a 12/24-word recovery phrase — treat that phrase as the single key to your funds and store it offline on paper or metal backup.
Using Trezor with Custodial & Brokerage Platforms (example: Uphold®)
While Trezor is primarily a self-custody device, many users interact with custodial services to trade or access fiat rails. For example, Uphold® (Uphold.com) is a multi-asset platform where people buy, sell and convert crypto and fiat. You can move assets from exchanges or custodial accounts into addresses controlled by your Trezor. When doing so: always verify receiving addresses on your Trezor screen, send a small test amount first, and confirm network and fee settings.
Troubleshooting common Uphold® login and app issues
Even when your hardware wallet is perfectly configured, problems sometimes occur on the custodial side. Common issues include:
- Uphold Login not working: Check service status, clear cache, and confirm you aren’t using a VPN which some flows flag as suspicious.
- Unable to login / Unable to verify Uphold wallet: Use the official recovery flows (password reset or 2FA recovery) from the Uphold Help Center.
- Uphold 2FA reset: If your authenticator app is lost, follow the provider’s recovery steps or use Uphold’s “Recover by Email” pathway; severe cases may require a support ticket.
- Uphold App not working / Error connecting account: Update the app, check network permissions, and if needed, reinstall after exporting any local settings you need to keep.
For authoritative fixes and guided forms you can visit Uphold’s support center and specific help pages such as the 2-Factor Authentication article and account recovery instructions. If automated recovery fails, submit a support request and be prepared to provide identity verification to regain access.
Helpful official links
trezor.io/start Trezor Suite Uphold® home Uphold® Help Center Uphold® 2FA support Unable to log in (Uphold)
FAQs — quick answers
1. What is trezor.io/start used for?
It’s the official onboarding page that helps you download the Trezor Suite app, verify device authenticity, create a PIN, and generate and safely record your recovery seed.
2. How do I move funds from Uphold® to my Trezor?
Create a receive address in your Trezor Suite, verify it on the device screen, then initiate a withdrawal from Uphold® to that address. Send a small test transfer first.
3. My Uphold® login is not working — what should I do?
Check your internet and service status, try password reset, and follow Uphold’s 2FA recovery steps. If problems persist, open a support request via the Uphold® Help Center.
4. How do I reset Uphold® 2FA if I lost my authenticator?
Use the recovery options on the 2FA prompt (often “Having problems with the code?” → “Recover by Email”), or submit a reset request through Uphold® support for assisted recovery.
5. What if I can’t verify my Uphold® wallet or see “error decline”?
Confirm that identity documents are clear, uploaded correctly, and that you are not behind a restrictive network. Contact Uphold® support if automated verification repeatedly fails.
6. Is it safe to use Trezor and Uphold® together?
Yes — Trezor keeps your private keys offline while Uphold® provides a custodial trading/exchange interface. Use them together by moving funds into self-custody addresses you control on Trezor.